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12/14/2006 Entry: "bitter?"

So... a worked with a guy today who Robin and I haven't worked with in awhile but who's been around on and off from the start. He made the comment: "Man, two years working in a burrito shop sure have made you two bitter!"

Maybe he's right... I do openly admit to hating every single one of our customers (I suppose there are some OK regulars and former employees who are ok). I also realized several months ago that I hate making burritos, and thus probably have the wrong job. But... I really do like beating up on our customers. If they walk in drunk I point at them and declare "YOUR DRUNK!" They hesistate after that for some reason. I also like to convince them that I am drunk and drive deliveries drunk. Robin and I sometimes take turns pretending we are new and yelling at each other in front of customers. Sometimes we fire each other. It's good fun. If I really don't like them I'm just downright hostile.

Here are some recent conversations:

Customer: (at the counter after his burrito is made) Don't I get a discount for no meat?
Me: No.
Customer: But I used to. Didn't that used to be the case?
Me: No.
Customer: (similar bullshit)
Me: You get free Quacamole, is that what you are thinking off?
Customer: I guess so. I wish there was a discount.
Me: Well, maybe you should just learn to eat meat...

and

Me to chick: What would you like?
Chick: I'm waiting to see what her quesadilla looks like (gestures at a quesadilla half made)
Me: Oh, I can help you with that. (I grab a tortilla, fold it into quarters and hold it up) It looks like this this but with food and shit all inside it.
Chick: oh...
(personally I don't see anything wrong with that, but it made several fellow employee jaws drop and there was giggling afterwords... maybe it was how I said it...)

and

Drunk, annoying chick: What's the difference between a taco and burrito?
Me: (helping someone else) uhm, what?
Drunk, annoying chick: (repeats herself)
Me: You're getting food? The line is way over there. (gestures to the line, cause I'm helping someone else)
Drunk, annoying chick: but I just want to know what the difference is between a taco and a burrito!
Me: Fine! You know what a taco is, right?
Drunk, annoying chick: Yes.
Me: and you know what a burrito is, right?
Drunk, annoying chick: Yes.
Me: WELL THERE YOU FUCKING HAVE IT! ONES A TACO AND ONES A BURRITO!
Drunk, annoying chick: (pouts and walks over to bug a different employee)

Last friday night a middle aged drunk hispanic man tried to skip the line and I refused to help him and made him get in line. When someone else finally helped him he asked "why did you help everyone else before me." and gestured at me. He didn't outright call me a racist, but according to the person that helped him it was pretty obvious what he thought.

Christ... I refuse to pretend to hate my minority customers any less than I hate my "regular" customers just because they might think I'm racist. Fuck them. If you are drunk and stupid I'm going to be an asshole to you until you get out of my hair no matter what race you are. Being nice to a belligerent drunk customer gets you nowhere. I've tried it. You have to act like their fucking parents, order them around, and punish them when they misbehave just like you would a 3 year old child. Nothing else works, and being a minority doesn't get them a free pass even if they choose to play the race card.

I really start to wonder some nights if prohibition wasn't such a good idea after all. Those drunks steal anything that isn't nailed down. They stole our outside ashtray, the pictures in the bathroom, bike lights off the back desk, a chain holding up a table... A CHAIN! They stole our bottle opener every weekend until we stopped getting new ones. We thought of chaining it down but, hey, THEY STEAL CHAINS, REMEMBER? They egg and steal shit out of our cars. They steal our bikes and they even steal out of our tip jar. Fuck. Them.

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Holy shit. I can't believe people just steal EVERYTHING! Based on the things you say about your customers, I think you're totally justified in treating them like shit. As much as I hate that you're moving away, I'm glad you don't have to deal with that shit much longer.

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You're going to have to start saying you took this job just as fuel for your blog.

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